On the topic of Urban Air Mobility (UAM), the first project that comes to mind is Zurich Switzerland’s UAV that carries clinical laboratory specimens across different terrains. Matternet, the North Carolina based company, also in partnership with UPS, introduced the first FAA sanctioned UAV system for routine revenue flights (Matternet, 2019). Human Factors Fully autonomous through Matternet’s Cloud platform. The UAV will be loaded with secure container of the specimen such as blood sample. It was take-off, fly a predetermined route, land vertically and unload the package at its destination. This is a fully autonomous system that with follow a predetermined path for every flight. Human interaction is limited to package, loading, unloading while operators oversee flight operations from a ground control station. Matternet Cloud is the proprietary software platform that receives customer requests, generates routes, monitors flight, commands and controls all ...